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Delivery

 

FREE FOR ORDERS OVER $100 AUS-WIDE

Orders received by 3pm will be packed and sent same day. Feel free to call +613 52430222 if you would like us to send your order same day if placed after 3pm but before 4.30pm on any given weekday aside of public holidays.  

Click & Collect - FREE 

  • Available in Belmont store only
  • Available for collection immediately you place the order. See Store trading hours for open times.
  • Click & Collect FAQ’s
  • Please note: uncollected orders will be cancelled and refunded after 10 days

 

Standard Delivery - $7

*Please note our warehouse processing time is included in the estimate below.

State

Metro

Regional

VIC

3 business days

3-5 business days

NSW

3-5 business days

3-7 business days

SA

3-5 business days

3-7 business days

QLD

3-5 business days

3-7 business days

TAS

3-5 business days

3-5 business days

NT

3-8 business days

16 business days

WA

3-7 business days

3-7 business days


For suburb specific delivery time, visit the Australia Post delivery estimator website to find out.

Express Delivery - $9

  • Express orders placed weekdays before 3pm AEST will leave our warehouse on the same day. Orders placed outside of these times will leave the next business day
  • Delivery time will then be based on Australia Post

4 Hour Same Day Delivery - $10

Available in the following selected GEELONG postcodes only:

3216, 3220, 3218, 3215, 3219

 

  • Addresses entered for Same Day Delivery must be view-able on google maps otherwise your order will be refunded.
  • Geelong Same Day orders must be placed before 2pm AEST and will be delivered between 3-9pm the same day
  • Orders placed after 2pm AEST or on a weekend/public holiday will be delivered the next business day
  • By selecting 4 Hour SAME DAY Delivery you are authorizing the driver to leave your parcel at the selected delivery address without a signature.
  • You may request a phone call 30 minutes prior to your delivery arriving if you wish to be at the destination when you parcel arrives. Enter this request at the Shopping Cart page in the field titled Please leave special instructions below: CALL 30 MINS PRIOR TO MY PARCEL ARRIVING
  • Delivery is not available to Parcel Lockers or PO Boxes 

 

New Zealand Delivery - $25

FREE for orders over $150

 

  • Delivery is not available to PO Box addresses
  • Delivered within 10-30 business days

International Delivery - $25

  • $25 for International delivery for parcels 0-20kg
  • Orders 20kg+ will be quoted based on weight and may incur increase charges. Please feel free Customer Care for more information
  • Delivery is not available to PO Box addresses
  • Delivered within 10-30 business days

Delivery Terms & Conditions

  • Geelong Same Day Delivery available Monday to Friday (excluding Victorian Public Holidays) to residential addresses within specified postcodes. Same Day Delivery is not available to Parcel Lockers, PO Box or Business addresses.
  • By selecting Geelong Same Day Delivery, you are providing authority to leave your parcel unattended at the delivery address if nobody is available to receive the order.
  • Next business day delivery to roadside addresses and offshore islands within these zones is not guaranteed. For any updates to expected delivery times, please refer to the Australia Post website.
  • All orders sent within Australia require a signature on delivery, with the exception of Same Day Delivery orders. If you are not available to sign for your order, Australia Post will leave a note with instructions for pick up from a designated post office. If you are an Australia Post My Post customer you may be contacted by Australia Post prior to delivery offering their Safe Drop service where you waive the requirement for a signature. Note: if you elect to use this service, the agreement is between you and Australia Post, and Own Kind takes no responsibility for any lost or damaged items due to the use of this service.
  • While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.
  • Please note that international orders (including to New Zealand) cannot be delivered to Post Office boxes.
  • If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.
  • Nail polish, flammable items and some consumable items cannot be shipped internationally. You can find more details on the United Postal Union Convention website.
  • Customs and import charges for international orders: Depending on the value of your order and the destination country, you may be charged import or customs charges. These charges are imposed by the destination country and we are not able to control or estimate any applicable fees or charges. Customs and import fees are the responsibility of the person receiving the parcel, and are not included in the cost of delivery. Please check with your country’s customs service if you need more information.

Free Shipping Terms & Conditions

  • No promo code needed! Free delivery is automatically applied at checkout when your order is over the specified threshold. 
  • The threshold for free delivery is calculated after any promotions and discounts are applied.
  • Free delivery is a limited promotion and not available for orders delivered outside Australia.
Delivery on public holidays:

All orders received on public holidays will be delivered next business day.

Delivery during busy Christmas period:
Due to the festive season, you may experience a slight delay in deliveries from Australia Post.

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